Services
What we can offer your business...
We can keep you operational
I treat your business and your operational requirements as if they were my own.
Having been in the industry for 30 years, one of the most common complaints from customers is communication.
Communication is one of the cornerstones I’m building my business on to keep you, my customer, informed of progress at each step of the way. To me there is no such thing as a quick fix. You are paying good money and deserve to get value for it. So, even just what would usually be termed a break fix call will have proper inspection done to remedy any other problems that may occur.
I consider myself to be a friendly, well mannered person and see my customers as an extension of my business and I’m always happy to go above and beyond expectations to please my customer.
I am always available to discuss your needs and requirements and give you honest advice on the best ways to proceed.
Services
Complete Support
Breakdown & Maintenance
Whether you are looking for short term or longer term support, we have the right skill sets and support mechanisms to be your chosen and proven partner
Toner and Consumable Supplies
Regardless of device make or model, should you require any supplies from toner, to drums, to staples or even paper. Contact us today and we will work with you to suit your needs and budget.
Operator Training
There are times when training is needed and times when it needs to be repeated. Perhaps you have had staff turnover, perhaps you have rising costs from your current service supplier due to operator damage. We can support and help to reduce these issues by offering fully bespoke training.
Network Support
If you are looking for full network support or perhaps you have a server room or cabinet that needs some general housekeeping and tidy up – We’ve got that covered. Call now to discuss further.
Hard Drive Erase
GDPR compliance is as big now as it has ever been and it is only ever going to get more stringent. However, most businesses usually wait until there is an issue to address this. Talk us to so we can offer a free no obligation discovery of your Hard Drive securoty needs across all equipment such as Photocopiers and Printers. Can you really afford to get caught out?
Service Plans
Whether you have one, twenty one or a hundred and one devices, we can tailor the right support package for your business needs. Whether that be a cost per copy or a pay monthly support, we have the expertise and the service not sales angle to support you with that.
Managed Print Consultancy
Are you looking at a fleet refresh across all or some of your printer and photocioer devices? If so, we are not here to sell, but what we can do, from a service perspective is offer you the BEST non-sales advice to ensure that service quality is key. We will work with you and sales outlest to ensure you are happy and content with the right product. Zero sales pressure whatsoever.
Software Support
Having a copier and or indeed a printer means you will almost certainly have software associated with it. We support Equitrac, Docuware, Papercut and many other services.